If you're trying to reach us about a price, special offer, order or product question we're here to answer your Emails & phone calls Monday - Friday 10:00am-5:00pm.
Before you contact us, please consider reading our Frequently Asked Questions page. You won't have to wait, and we can begin processing your order that much faster. You're also invited to search our Customer Forum, where many customers may have already shared the information you're looking for.
If you've purchased something from Maury's Music or have questions before you buy, please use the form below or give us a call. To provide you with the best service, please provide your order # (if available) when asking about a product you've already purchased from us.
We cannot export any guitars - regardless of their build materials. Also, we cannot export any items containing Rosewood, Ivory or Abalone.
Please note: Requests for international shipment of guitars or any item containing Rosewood, Ivory or Abalone may not receive a live reply.
Responses by phone: We will only call you if you've requested a phone call or price quote. Some manufacturers require price quotes be given via phone (not e-mail). All other questions will receive an e-mail response.
If you need phone assistance: Phone lines are open Monday-Friday 10:00am-5:00pm EST. We will return your call asap.
We are a family-owned guitar store dedicated to one-on-one personalized service. If you reach our voicemail, please leave a short message and we will gladly return your call as quickly as possible. If you have any issues reaching us, please consider bringing this to Maury's attention via E-mail. Your satisfaction is VERY important to us, and we’re not happy if you're not happy.
To reach us by mail or to return a product, please send correspondence to our shipping and receiving address:
Maury's Music, Inc.
114 E. Phillips Street
Coaldale, PA 18218
Please note: Our retail store hours are by "appointment only". Click here for more details.